Refund policy

No Return, No Exchange, No Refund Policy

Each Hello Paper Bird keepsake is custom-made from your personal garments, created uniquely for you.
Because of the personalized nature of our work, all sales are final.
We do not accept returns, exchanges, or refunds once production has started.

Please review your order carefully before submitting — including spelling, colors, design choices, and shipping details.
If you notice an error or need to reach us, contact us at hello@hellopaperbird.com within 24 hours of placing your order.

We handle every keepsake with care and respect, ensuring each piece is crafted beautifully and true to the story it carries.